FAQsUse our FAQs to find answers to commonly asked questions and also find instructions for basic account functions and processes.

Simply use our search facility to find a specific article or browse our categories below.

Search the FAQs
FAQ Recaptcha

How to Add reCAPTCHA to your WordPress Registration Page without a Plugin

By default, WordPress allows any user to register with your website using no more than a unique username and an email address. The hurdles to register are quite limited, therefore making it a haven for SPAMmers and general nuisances on the internet. SPAMmers or hackers will register with your website…

Read More

how much does a website cost

How Much Does a Website Cost to Build?

There’s one thing everyone wants to know when planning to establish a new website – how much will it cost? Some might say that finding an answer can be likened to determining “how long is a piece of string?”. However, we are going to take you through the steps of…

Read More

forgot email password

Accessing CPanel without Password

Email passwords are required on a daily basis to send and receive emails from every email account in the world. Managing and maintaining passwords is critical to uninterrupted access to the services that they provide. Fortunately, if you are someone who doesn’t place a large emphasis on password storage, there…

Read More

email setup icon

Email Setup – Server Settings

There are over 50 different email clients that can be used to send and receive email and each of those has various different versions of software which all act and look different from the previous version. Because of this, we’ve created this page to help define the default settings for…

Read More

WordPress

Why Is It Important to Keep WordPress Updated?

There are many reasons for keeping your WordPress installation and it’s supplementary plugins up-to-date. In this post, we will cover the some of the reasons that you should keep your website updated in the hope that you will gain an understanding of the pros and cons of doing so. Access…

Read More

hosts file

How To Edit Your Hosts File – Windows 7

Editing the hosts file can prove quite valuable when you are waiting for your domain name to “propagate” across the the world wide web. DNS propagation can take anywhere between 4-48 hours so there is a great deal of the unknown when waiting for your website to come up. Fortunately,…

Read More

Google

Important Update from Google: What you need to do to prepare?

Google is on the verge of releasing a new update on April 21st 2015. Here is what you need to do to prepare… Google Mobile Friendly Update We are only days away from what will be the biggest Google algorithm update of the year. On April 21st Google will be…

Read More

cpanel login screen

Managing Email Accounts using CPanel

Adding, deleting and managing email accounts with CPanel is quick and easy. In this guide we will provide step by step instructions on how to access CPanel (the management system that controls your hosting account) and provide advice and guidance on adding a new email account. Once you have added…

Read More

Cpanel Email Forwarders Menu

Setting Up Email Auto Responders or Vacation Messages

If your office is closing over the holidays, it’s a good idea to setup auto-responders on your email account. Auto-responders will let customers or associates aware that you are away should you receive any emails during this time. For Oley Media Group hosting clients, you can create auto-responders in your…

Read More

Email Help

Email Help – A Basic Troubleshooting Guide

Email is a very complex beast that troubles many small businesses. Email is a critical aspect of running a business so making sure it is always up and operational is imperative. Unfortunately, with all the moving pieces of email, there are always problems that arise and cause problems for the…

Read More

Microsoft Outlook 2010

How do I configure email using Outlook 2010

Below is a step by step tutorial showing how to setup an email account in Outlook 2007. Skip ahead to the video if you prefer to watch and listen to step by step instructions. Once you have created the account on the server through your CPanel, you can set it…

Read More

Design Business Card Make An Impact

Why Is It Important To Get Your Logo Design Right?

When you are developing a product, brand or anything else that you want to put out into the world you are sooner or later going to end up looking for a logo. That logo may be a small part of your business image or it may be a huge part…

Read More

Outlook 2003 Logo

How do I configure my email using Outlook 2003

Once you have created the account on the server through your CPanel, you can set it up through your mail programme.       Enter the details your email address. The Outgoing SMTP mail server depends on your internet provider (eg. mail.bigpond.com). If you are unsure, please contact your internet…

Read More

Outlook Express 6

How do I configure my email using Outlook Express

Once you have created the account on the server through your CPanel, you can set it up through your mail program.           Enter the details your email address. The Outgoing SMTP mail server depends on your internet provider (eg. mail.bigpond.com). If you are unsure, please contact…

Read More

web domain name tld

What is The Difference Between Domain Name Registration and Website Hosting

What is the difference between domain name registration vs website hosting vs a website? When a visitor accesses your website, they type in your domain name which is a pointer to your actual website. This is similar to a block of land – there are vast amounts of land located…

Read More

mozilla thunderbird

How do I configure my email using Mozilla Thunderbird

Thunderbird is a free, open-source email and chat client by the Mozilla Foundation, the company behind the popular web browser Mozilla Firefox. It is packed full of useful features including smart spam filters, tabbed emails, and a built-in RSS reader. Thunderbird was designed with the everyday user in mind, and…

Read More

Outlook 2013

How do I configure my email using Outlook 2013

With Outlook 2013, the latest version of Microsoft’s email client brings with it a much cleaner layout and a simple, easy-to-use interface. Perhaps the biggest, most noticeable change is the ability to view your emails, contacts, and calendar all at once, effectively eliminating the need to switch between tabs. As…

Read More

cpanel login screen

How to Access cPanel

cPanel is the backend that your website uses for administrative tasks. You can use cPanel to setup email addresses, check disk usage, check bandwidth and more. cPanel can be accessed by using the following steps: Step 1) Go to http://cpanel.yourdomain.com/ using your favourite web browser. When the page has loaded,…

Read More

Logo Design Samples

Our Logo Design Process

We believe your logo is the most important part of your brand. Your logo design says everything about who you are and what you do. It tells the world whether you’re big or small, conventional or sophisticated, state-of-the-art or everyday. It’s a tiny advertisement for your company. It helps your…

Read More

Microsoft Outlook 2007

How do I Configure email using Outlook 2007

Below is a step by step tutorial showing how to setup an email account in Outlook 2007. Skip ahead to the video if you prefer to watch and listen to step by step instructions. Once you have created the account on the server through your CPanel, you can set it…

Read More