By using Oley Media Group’s web hosting services, you agree to comply with our Acceptable Usage Policy. We expect you to possess a basic knowledge of the Internet and computer function. We also expect you to have access to a computer which is connected to the Internet to use our services. The spirit of this policy is to guide you in the use of Oley Media Group services with due regard to the rights of other Internet users and in conformity with any special Oley Media Group network environments.

Illegal Usage

Oley Media Group servers may be used for lawful purposes only. Transmission, storage, or distribution of any information, data or material in violation of any applicable law or regulation is prohibited. This includes, but is not limited to: copyrighted material, trademark, trade secret or other intellectual property right used without proper authorisation, and material that is obscene, defamatory, constitutes an illegal threat, or violates export control laws. Examples of non-acceptable content or links: Pirated software, Hackers programs or archives, Warez sites, MP3, and IRC bots. The subscriber to Oley Media Group service agrees to indemnify and hold harmless Oley Media Group from any claims resulting from the use of the service that damages the subscriber or any other party.

Oley Media Group will be the sole arbiter as to what constitutes a violation of this provision.

Adult Content

Oley Media Group does not allow adult oriented sites including pornography, sex-related merchandising, hate sites or sites promoting or selling alcohol or illicit drugs. This includes sites that may infer sexual content, or links to adult content elsewhere. This is also true for sites that promote any illegal activity or content that may be damaging to our servers or any other server on the Internet. Links to such materials are also prohibited.

Security

Violations of system or network security are prohibited, and may result in criminal and civil liability. Examples include, but are not limited to the following: Unauthorised access, use, probe, or scan of a systems security or authentication measures, data or traffic. Interference with service to any user, host or network including, without limitation, mail bombing, flooding, deliberate attempts to overload a system and broadcast attacks. Forging of any TCP-IP packet header or any part of the header information in an email or a newsgroup posting.

Server Resources

Any website that uses a high amount of server resources (such as, but not limited to, CPU time, memory usage, and network resources) will be given an option of either paying extra (which depends on the resource needed) or reducing the resource used to an acceptable level. Oley Media Group shall be the sole arbiter of what is considered to be a high server usage level.

CGI Scripts

CGI script sharing with domains not hosted by Oley Media Group is not allowed. Any cgi-scripts deemed to be adversely affecting the server performance or the network integrity will be shut down without prior notice.

Chat Rooms

Oley Media Group does not allow clients to install their own chat rooms. Chat rooms tend to be large system hogs and we cannot permit it as an account option.

Background Running Programs and Cron Jobs

Oley Media Group may allow programs to run in the background. These programs will be considered on an individual basis and extra charge will be incurred based on system resources used and operational maintenance needed. If you wish to run background programs please contact us at support(at)oleymediagroup.com before doing so.

IRC

Oley Media Group does not allow IRC or IRC bots to be operated on our servers.

SPAM

Spamming, or the sending of mass unsolicited email, from or through a Oley Media Group server or using an email address that is maintained on a Oley Media Group machine is STRICTLY prohibited. Oley Media Group will be the sole arbiter as to what constitutes a violation of this provision. If you engage in any of the foregoing activities using the service of another ISP, but channelling activities through a Oley Media Group server as a maildrop for responses, you are in violation. If you are found in violation, then we will immediately without warning, disable your domain. In addition, you will be liable for a $200AUD penalty for each spam policy violation.

Server Abuse

Any attempts to undermine or cause harm to a Oley Media Group server or customer of Oley Media Group is strictly prohibited. Any sub-networks of Oley Media Group and dedicated servers must adhere to the above policies. The failure to meet or follow any of the above guidelines are grounds for account deactivation. We reserve the right to remove any account without prior notice.

Software Distribution

Oley Media Group’s shared Web Hosting accounts are not to be used for the purposes of distributing software and multimedia products. If you wish to distribute software and/or multimedia files, please contact our Support Department for special arrangements.

Multimedia Files

Multimedia files are defined as any graphics, audio, and video files. Oley Media Group’s Web Hosting accounts are not to be used for the purposes of distributing and storing unusual amount of multimedia files. Any website whose disk space usage for storing the multimedia files exceed 70% of its total usage, either in terms of total size or number of files, will be deemed to be using unusual amount of multimedia files.

Actions Taken by Oley Media Group

When Oley Media Group becomes aware of an alleged violation of its Acceptable Use Policy, Oley Media Group will initiate an investigation. During the investigation Oley Media Group may restrict Customer’s access in order to prevent further possible unauthorised activity. Depending on the severity of the violation, Oley Media Group may, at its sole discretion, restrict, suspend, or terminate Customer’s account and/or pursue other civil remedies. If such violation is a criminal offence, Oley Media Group will notify the appropriate law enforcement department of such violation.

Oley Media Group does not issue service credits for any outages incurred through service disablement resulting from Policy violations.

Modification

Oley Media Group reserves the right to add, delete, or modify any provision of this Policy at any time without notice.

Agreement

The client agrees that the abovementioned Acceptable Use Policy constitutes the full and complete understanding between Oley Media Group and the client of the obligations and responsibilities of both parties to the other.

Payment Policies, Fees & Refunds

Full payment is required before any hosting service is rendered, which includes renewals. All payment-due notices will be sent by electronic mail. No invoices will be sent by postal mail or fax. Prepayment is due each anniversary (30 days, one year) following the date the account was established. Billing will continue until you cancel your hosting account. We require 30 days notice prior to your cycle date otherwise you are liable for the next cycle. As a policy, we do not offer credits or refunds for hosting time already paid for.

All monetary transactions are in $Aus dollars. Additional features can be added at any time. Oley Media Group reserves the right to change prices at any time.

Account Cancellation

We require 30 days notice prior to your cycle date. As a policy, we do not offer credits or refunds for hosting time already paid for. Phone requests will not constitute acceptance of any cancellation. To cancel your account, please contact  info(at)oleymediagroup.com.au . Notification of cancellation must be received at least 30 calendar days prior to your cycle date, with the cycle date being the day of the month you sign up, in order to avoid charges in full for the next cycle. It is the Clients Responsibility to secure email confirmation from Oley Media Group that account has been cancelled. If the client has not yet received email confirmation of account cancellation, then the account remains active, and you will continue to be invoiced.

If Client has a balance due at the time of cancellation, this balance must be paid in full. Cancellation does not absolve Client of any outstanding financial obligations.